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Quinn Oath Advisory Limited

Signed in as:

filler@godaddy.com

  • Home
  • About Us
  • Services
  • FCA Applications
  • About Helen Quinn
  • Speaking and Events
  • Contact Us
  • Toolkits and Training
  • Client Referrals
  • News and Updates

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Why Work With Us

Personalized service tailored to your unique needs.

Experienced professionals dedicated to your success.

Proven results that speak for themselves.

Our Services

Interim & Fractional Leadership

Senior compliance leadership during periods of change, pressure, or transition is crucial for operational resilience. Quinn Oath Advisory offers calm, practical interim leadership and fractional support to help firms enhance oversight, maintain momentum, and ensure their regulatory compliance support remains on track.


 

Regulatory & Compliance Support

We provide clear, practical advisory support to help firms interpret regulatory expectations and assess where improvements may be needed, including interim leadership solutions. Our services encompass framework reviews, gap analysis, and regulatory compliance support to enhance operational resilience, ensuring your organization is prepared for compliance and governance projects.

FCA Applications

Practical support for firms seeking FCA authorisation or looking to change their existing regulatory permissions. We can help from the early readiness and scoping stage through to preparation of the application and supporting documentation, including FCA Connect support, regulatory business plans, governance arrangements, compliance frameworks, policies and procedures. Support can also include Variations of Permission and preparation for FCA questions or further information requests during the 

Flexible Support

Not every compliance requirement fits neatly into one standard engagement model, so support can be tailored around the scale, complexity and urgency of the work required. This may include hourly advice, project-based support, retained input, fractional leadership or a blended approach where different types of support are needed at different stages. The aim is to provide the right level of senior compliance support without making the engagement more complicated than it needs to be. 

Operational Resilience

We offer practical advisory support that includes interim leadership to help firms review and strengthen their operational resilience arrangements. This encompasses critical business services, impact tolerances, scenario testing, governance, documentation, and evidence of regulatory compliance support readiness.

Training and Documentation

 Practical support with the policies, procedures, manuals, templates and training materials that help turn regulatory requirements into workable day-to-day practice. We can support the development or review of compliance documentation, role-specific guidance, operational procedures, monitoring tools and staff training, helping businesses create clear expectations, stronger consistency and better evidence that regulatory requirements are understood and embedded across the organisation. 


Consumer Duty & Conduct Risk

We provide practical advisory support to help firms strengthen Consumer Duty and conduct risk arrangements, offering interim leadership to enhance operational resilience. Our regulatory compliance support includes assisting firms in reviewing customer outcome evidence, improving MI, and enhancing governance challenge through defined project-based initiatives.

Complaints & Governance

We provide practical advisory support to review and strengthen complaints handling, root cause analysis, oversight, and governance reporting. Our interim leadership helps firms enhance operational resilience and ensures regulatory compliance support, turning complaints insight into clearer actions and stronger customer outcome evidence.

Business Transformation

We provide advisory support for change programmes, remediation activities, and business improvement projects. Our interim leadership helps firms enhance their operational resilience while identifying regulatory considerations and ensuring effective regulatory compliance support for proportionate, well-governed change.

Every engagement is bespoke to you, but support may include

Interim and fractional compliance leadership

 

  • temporary Head of Compliance support;
  • compliance function leadership;
  • board and committee reporting;
  • team support and prioritisation;
  • risk and issue management;
  • regulatory project leadership;
  • support during recruitment or organisational change.

Consumer Duty and customer outcomes

 

  • Consumer Duty framework reviews;
  • annual board assessment support;
  • customer outcome monitoring;
  • foreseeable harm reviews;
  • Consumer Duty management information;
  • action tracking;
  • vulnerability and customer communication reviews;
  • board and committee papers.

Governance, board reporting and MI

Compliance health checks and reviews

 

  • governance framework reviews;
  • terms of reference;
  • board and committee reporting;
  • compliance and conduct MI;
  • risk indicators;
  • action logs;
  • decision logs;
  • escalation frameworks;
  • reporting calendars.

Compliance health checks and reviews

Financial promotions and customer communications

Compliance health checks and reviews

 

  • compliance framework reviews;
  • gap analysis;
  • thematic reviews;
  • policy and procedure reviews;
  • file reviews;
  • customer journey reviews;
  • website checks;
  • financial promotion reviews;
  • audit preparation.

Financial promotions and customer communications

Financial promotions and customer communications

Financial promotions and customer communications

 

  • website reviews;
  • social media reviews;
  • paid advertising reviews;
  • customer communication reviews;
  • financial promotion approval support;
  • marketing guidance and checklists;
  • approval frameworks;
  • training for marketing and commercial teams.

Complaints and root-cause analysis

Financial promotions and customer communications

Financial promotions and customer communications

 

  • complaint framework reviews;
  • complaint file reviews;
  • root-cause analysis;
  • complaint MI;
  • trend analysis;
  • governance and escalation arrangements;
  • policy and procedure reviews;
  • remediation support.

Regulatory change and business projects

Regulatory change and business projects

Regulatory change and business projects

 

  • regulatory impact assessments;
  • gap analysis;
  • implementation plans;
  • project governance;
  • workstream leadership;
  • risk and dependency management;
  • readiness reviews;
  • senior management reporting.

Policies, procedures and training

Regulatory change and business projects

Regulatory change and business projects

 

  • policy drafting;
  • procedure reviews;
  • compliance manuals;
  • role-specific guidance;
  • management training;
  • frontline training;
  • workshops;
  • compliance templates and toolkits.

Flexible ways to work together

 Support can be provided in a way that reflects the scale and urgency of the requirement. 

 

Hourly

Suitable for focused advice, document reviews or smaller pieces of work.


Project-based

Suitable for a clearly defined review, implementation project, audit or remediation programme.


Retained

Suitable for businesses that need ongoing access to regular compliance support each month.


Fractional

Suitable for businesses that need consistent senior compliance input without recruiting a full-time role.


Interim

Suitable for vacancies, periods of change, regulatory programmes or temporary leadership requirements.


You do not need to decide which arrangement you need before contacting Quinn Oath. The most appropriate option can be discussed during the initial conversation.

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Quinn Oath Advisory Limited

01904 373085

Copyright © 2026 Quinn Oath Advisory Limited - All Rights Reserved.

 

Quinn Oath Advisory Limited

Registered in England & Wales · Company No. 17230832

Registered Office: 30 Danesfort Avenue, York, YO24 3AW

ICO Registration No. ZC153031

Fully insured: Professional Indemnity & Public Liability

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